Frequently Asked Questions
Got questions? We’ve got answers! Our FAQ section covers the things people ask us most often—so you can save time and get the clarity you need right away.
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are 100% secure and encrypted, so you can shop with confidence.
We ship orders within 1–3 business days. Standard shipping within the U.S. usually takes 3–7 business days after processing. Once your order ships, you’ll receive a tracking number so you can follow it every step of the way.
Yes! If you’re not completely in love with your purchase, you may return it within 7 days of delivery for store credit or an exchange. Items must be unworn, unwashed, and with original tags attached. (Final sale and clearance items are not eligible for return.)
Most of our pieces are best cared for by hand washing in cold water and laying flat to dry. For delicate fabrics, we recommend using a garment bag if you choose to machine wash. Always check the care label on each piece for best results.
You can reach us anytime at lalacloset03@gmail.com or through our contact form on the website. Our team usually replies within 24 hours, Monday–Friday.
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Why Choose Us?
We’re committed to providing a seamless shopping experience with quality you can trust. Here’s why customers love us: